Shipping policy

Shipping Policy

Order Processing

• Processing Time: Orders are processed within 1–2 business days, excluding weekends and public holidays.

• Confirmation: A confirmation email with tracking details will be sent once your order is dispatched.

Shipping Rates & Delivery Times

• Singapore: Free standard delivery (2–4 business days).

• Malaysia: SGD 15 flat rate (3–6 business days).

• Asia (e.g., Japan, South Korea, Hong Kong): SGD 25 flat rate (5–10 business days).

• Australia & New Zealand: SGD 35 flat rate (7–12 business days).

• Europe: SGD 40 flat rate (7–14 business days).

• USA & Canada: SGD 45 flat rate (8–15 business days).

• Rest of the World: SGD 50 flat rate (10–20 business days).

Please note: Delivery times are estimates and may vary due to customs or unforeseen delays.

International Shipping & Customs

• We ship worldwide.

• International customers are responsible for any customs duties, taxes, or import fees incurred upon delivery.

• Ensure your shipping address is accurate to avoid delivery issues.

Returns & Exchanges

• Return Window: 14 days from the date of delivery.

• Eligibility: Items must be unused, in original packaging, and in resalable condition.

• Process: To initiate a return, contact our customer service team.

• Return Shipping: Customers are responsible for return shipping costs.

• Refunds: Processed within 5–7 business days after receiving and inspecting the returned item.

Contact Us

For any shipping or return inquiries:

• Email: intern@dayjobclub.com